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Selex Motors Welcomes High-Level Energy Transition Envoy from the European Union and the United Kingdom

Selex updates the "Pre-book a battery" feature for customers to exchange batteries at the station

The Ministry of Industry and Trade and USAID collaborated with Selex Motors to inaugurate the first electric two-wheeler battery swapping station in Da Nang City.

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The Australian Embassy delegation visited and worked at Selex Motors factory

On August 13, Selex Motors welcomed a delegation from the Australian Embassy to visit and work at its factory in Yen Vien, Gia Lam, Hanoi.

During the meeting, the delegation highly appreciated Selex Motors’ vision in aligning with the green transformation, contributing to sustainable development, and reducing environmental pollution through its smart electric motorcycle ecosystem.

The representatives also expressed their impression with Selex Motors’ first and only battery swapping station in Vietnam, which is a convenient and quick energy infrastructure that can thoroughly solve the obstacles and limitations of electric motorcycle energy replenishment.

Selex Motors’ CEO, Mr. Nguyen Huu Phuoc Nguyen, shared the challenges of starting an electric motorcycle business. The representatives of Selex Motors also affirmed that the company always focuses on improving product quality, aiming for a popular and convenient line of products that all users can use.

The visit of the Australian Embassy delegation confirms the Australian Government’s interest and support for businesses in Vietnam, especially those that focus on green and sustainable development.

Previously, Selex Motors had also welcomed other international guests, such as the US Secretary of the Treasury, Janet Yellen, the DFC delegation, and Samsung SDI. It is clear that the continuous support and attention from both within and outside Vietnam for Selex Motors demonstrates that the company is on the right path, showcasing the dynamism and adaptability of the Vietnamese people in keeping up with global trends, especially in the effort to develop sustainably and environmentally friendly.

Established in 2018, Selex Motors has developed a comprehensive smart electric motorcycle ecosystem, solving the problem of inconvenient energy replenishment through a network of battery swapping stations – the new generation of electric vehicle gas stations.

Selex Motors prioritizes the development of a domestic supply chain with over 80% of components produced domestically. This is a point highly appreciated by foreign partners in the context of Vietnam being expected to become an important link in the new global supply chain, especially in the field of clean energy.

According to a study by the United Nations Development Programme (UNDP), Selex Motors’ solution helps drivers increase their average income by 34%, while significantly reducing carbon emissions. Currently, Selex Motors’ products have been widely accepted by major technology companies such as Grab, GoJek, Lazada, ShopeeFood…

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Frequently asked questions

With a new scooter, customers will receive warranty coverage and replacement of parts according to the manufacturer’s policy, if the warranty period is still valid. The standard warranty period for Selex Motors’ electric scooters and batteries is 30,000 km from the retail sale date to the customer or 3 years from the wholesale invoice date to the authorized dealer, whichever comes first.

Selex’s electric scooters come with a charger that you can use to charge the battery at home, but the battery is not included. You can purchase or rent a battery separately.

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With a new scooter, customers will receive warranty coverage and replacement of parts according to the manufacturer’s policy, if the warranty period is still valid. The standard warranty period for Selex Motors’ electric scooters and batteries is 30,000 km from the retail sale date to the customer or 3 years from the wholesale invoice date to the authorized dealer, whichever comes first.

Selex’s electric scooters come with a charger that you can use to charge the battery at home, but the battery is not included. You can purchase or rent a battery separately.

You will receive the product within approximately 2 weeks from the date of placing the order, but the actual delivery time may vary depending on demand.

You can register for the battery rental service here, or contact Selex via the hotline at 0977209980, or through our Facebook page, website, or app. Our team will get in touch with you as soon as possible.

The installment payment policy is being prepared and will be applied as soon as possible.

The electric motorcycles from Selex will be serviced every 6 months (5000km) per time.

In some cases of unexpected incidents that prevent customers from bringing their Selex electric scooter to the Selex service center, customers only need to contact our hotline and our staff will provide enthusiastic advice and support anytime, anywhere.

Contact information:
• 24/7 rescue team: 097 720 99 80

Customers can make online payments via the Selex app.

You can download the Selex Motors app here. Then follow these steps:
Step 1: Log in to your account with your username and password
Step 2: In the navigation bar, select Selex Station
Step 3: View the map. At your current location, the map will show the nearby stations. Alternatively, you can view the station system in other districts.

You can rent up to 3 batteries.

Yes, you can contact Selex to change your service package for battery swapping while renting the battery.

1. Just replace the battery at Selex’s replacement station, and it only takes you 2 minutes to fully charge your electric scooter.
2. If you charge at home, it will take 5-8 hours.

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