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SNEWS

Selex Motors Welcomes High-Level Energy Transition Envoy from the European Union and the United Kingdom

Selex updates the "Pre-book a battery" feature for customers to exchange batteries at the station

The Ministry of Industry and Trade and USAID collaborated with Selex Motors to inaugurate the first electric two-wheeler battery swapping station in Da Nang City.

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Collaboration

Product distribution

Selex Motors wants to cooperate with organizations and individuals to distribute the company's products to consumers.

Battery swapping network development

With the goal of building a shared and widespread battery exchange network, Selex Motors welcomes partners to jointly develop and operate a battery swapping network across the country and abroad. Selex is ready to support and share technology so that partners can convert to Selex batteries.

Component distribution and production

With the desire to promote the development of the supply chain for electric vehicles in general. We are looking for partners who can distribute or use components manufactured by Selex Motors. We can also manufacture components according to partners' requirements.

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We would like to extend a sincere invitation to organisations and individuals who share our vision of advancing electric mobility, to join us in promoting the growth of electric mobility in Vietnam and globally. We look forward to driving the growth of the electric vehicle industry and shaping a sustainable future together!

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Frequently asked questions

With a new scooter, customers will receive warranty coverage and replacement of parts according to the manufacturer’s policy, if the warranty period is still valid. The standard warranty period for Selex Motors’ electric scooters and batteries is 30,000 km from the retail sale date to the customer or 3 years from the wholesale invoice date to the authorized dealer, whichever comes first.

Selex’s electric scooters come with a charger that you can use to charge the battery at home, but the battery is not included. You can purchase or rent a battery separately.

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With a new scooter, customers will receive warranty coverage and replacement of parts according to the manufacturer’s policy, if the warranty period is still valid. The standard warranty period for Selex Motors’ electric scooters and batteries is 30,000 km from the retail sale date to the customer or 3 years from the wholesale invoice date to the authorized dealer, whichever comes first.

Selex’s electric scooters come with a charger that you can use to charge the battery at home, but the battery is not included. You can purchase or rent a battery separately.

You will receive the product within approximately 2 weeks from the date of placing the order, but the actual delivery time may vary depending on demand.

You can register for the battery rental service here, or contact Selex via the hotline at 0977209980, or through our Facebook page, website, or app. Our team will get in touch with you as soon as possible.

The installment payment policy is being prepared and will be applied as soon as possible.

The electric motorcycles from Selex will be serviced every 6 months (5000km) per time.

In some cases of unexpected incidents that prevent customers from bringing their Selex electric scooter to the Selex service center, customers only need to contact our hotline and our staff will provide enthusiastic advice and support anytime, anywhere.

Contact information:
• 24/7 rescue team: 097 720 99 80

Customers can make online payments via the Selex app.

You can download the Selex Motors app here. Then follow these steps:
Step 1: Log in to your account with your username and password
Step 2: In the navigation bar, select Selex Station
Step 3: View the map. At your current location, the map will show the nearby stations. Alternatively, you can view the station system in other districts.

You can rent up to 3 batteries.

Yes, you can contact Selex to change your service package for battery swapping while renting the battery.

1. Just replace the battery at Selex’s replacement station, and it only takes you 2 minutes to fully charge your electric scooter.
2. If you charge at home, it will take 5-8 hours.

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